Support Center

Welcome to the Support Center. We're here to help you.

  • 1
    Find your product or application below to get drivers, user manuals and advice. Find your product
  • 2
    Browse our Frequently Asked Questions (FAQs) to find answers to users’ most common questions. Browse FAQs
  • 3
    If your question is still not addressed, get help from Kodak Alaris. Get help
  • 4
    If you need additional support or training, contact our Services team to learn how we can help you. About our services
  • 5
    If you need to place a service request for warranty or contract equipment. Service Request

Find your product

Select your scanner model or software application by typing the name in the field below.


Do you want to get the most from our products? Read the frequently asked questions.

Get Help

Need help? Complete the information request form below and we will contact you.To place a service request for warranty or contract equipment in the US or Canada, click here.

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Service Request

Need help with the Kodak Alaris product installed at your location?
Complete the information request form below and we will contact you.

We were not able to locate this serial number, or it is not covered by warranty or service contract coverage at this time. Please contact your local Alaris Service Centre so we can create a service request for you.

Your request for service has been received and is being processed. The Case Number will be sent to your email. Thank you for choosing Kodak Alaris for your service needs.

We're sorry, but something went wrong. Please try again later.

Enter a Serial Number and/or K-Number, Country and Postal Code.

Enter your name, email, phone and a problem description to create a support case. This information is provided for the sole purpose of delivering service against this request and is stored in line with Kodak Alaris' privacy policy.