Support Center

Welcome to the Support Center. We're here to help you.

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  • 1
    Find your product or application below to get drivers, user manuals and advice. Find your product
  • 2
    Browse our Frequently Asked Questions (FAQs) to find answers to users’ most common questions. Browse FAQs
  • 3
    Select below to Ask a question or to Request Service. Ask a questionService Request
  • 4
    If you need additional support or training, contact our Services team to learn how we can help you. About our services

Find your product

Select your scanner model or software application by typing the name in the field below.


Do you want to get the most from our products? Read the frequently asked questions.

Ask a Question

To place a service call for warranty or contract equipment, please click here.

Have a question? Complete the information below and we will contact you.

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Service Request

Enter a Serial Number and/or K-Number, all other fields are required. This information is provided for the sole purpose of delivering service against this request and is stored in line with Kodak Alaris' privacy policy.

Thank you for your service request. We will contact you shortly to action your request and provide the case number.

Your request for service has been received and is being processed. The Case Number will be sent to your email. Thank you for choosing Kodak Alaris for your service needs.

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