FAQs
Below are frequently asked questions for all our products.
For more specific questions, select your product by typing the name in the field below.
Technical Consultation Program
-
* Can the older 2400/3000 Digital Scanners and not “E” versions be upgraded to use the USB2 Kit?
No, only IMAGELINK 2400/3000 DSV-E Scanners may be upgraded with USB2 kit.
-
* If the USB connection is installed on the IMAGELINK 2400/3000 DV Plus Digital Scanner will I be able to use PowerFilm?
YES
- * If we want to do more than just scan with the Imagelink 2400/3000 DV Plus Digital Scanners should we use Kodak Alaris’s exclusive PowerFilm Application Software?
-
* What scanner controls are available through the Scanner Setup User Interface?
-
* What type of USB port is required on the PC?
The PC requires a compliant USB2 port.
-
* Will I still be able to use the High Speed Laser Printer with the USB2 Interface Board installed on the Imagelink 2400/3000 DV Plus Digital Scanners?
Yes, it will be the same way as it does today without the USB2 Interface Board installed on the Imagelink 2400/3000 DV Plus Digital Scanners.
Installing
-
* Are you then saying that by using the TWAIN Driver with the USB2 Kit option that some of the functionality in 3rd Party software may not address all the features of the Imagelink 2400/3000 DV Plus Digital Scanners?
Yes.
-
* Does any TWAIN Compliant software drive the Imagelink 2400/3000 DV Plus?
Yes, but the full functionality of the features built into the Imagelink 2400/3000 DV Plus may not be fully addressed if the compliant software does not send the commands to the feature that needs to be activated.
-
* Does the TWAIN Driver allow me to index, output PDF, Multi-Page TIFF, etc.?
No, the TWAIN Driver is a link between the compliant software such as Adobe Acrobat Professional, Paint Shop Pro etc. It will only drive the scanner and has limited functionality.
-
* Why do people use PowerFilm and not just a TWAIN driver?
a) PowerFilm was built by first creating an Application Programmers Interface (API). This addresses the machine code for the features which TWAIN packages do not.
b) With the PowerFilm API the application is written to address the specific hardware features and functionality of the Imagelink DV Plus Digital Scanners. This ensures the fastest scanner communications and full use of all functionalities of the product features such as deskew, border masking, Image reduction, image cropping, automatic exposure, blank page elimination and much more.
