To place a service call for warranty or contract equipment, please click here.
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To place a Service Call for your equipment covered by warranty or a current service contract complete the form below and we will contact you.
We were not able to locate this serial number, or it is not covered by warranty or service contract coverage at this time.
Check the following items and submit another service request. For a successful service call submission using the online form, your input must match the data in our system.
Verify that you have an active warranty or service contract for your equipment.
Use the correct format for the serial number or K-number of your equipment.
Do not use hyphens or spaces.
To enter the K-number from the K-number label, use only the digits: example 1234567. (The K-number label on your equipment will include a K and hyphen, e.g., K123-4567.)
Use the correct format for your Postal or Zip Code.
Use uppercase letters and spaces (e.g., J8Y 3P2) as needed.
Your request for service has been received and is being processed. The Case Number will be sent to your email. Thank you for choosing Kodak Alaris for your service needs.
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Enter a Serial Number and/or K-Number, Country and Postal Code.
ABOUT ALARIS, A KODAK ALARIS BUSINESS
Alaris is a leading provider of information capture solutions that simplify business processes. We exist to help the world make sense of information with smart, connected solutions powered by decades of image science innovation. Our award-winning range of scanners, software and services are available worldwide, and through our network of channel partners.