Below are the frequently asked question for product i5250 Scanner.
Select another product by typing the name in the field below.
For detailed instructions on how to install a scanner, please refer to Section 2 of the User's Guide.
For information on how to contact Alaris support, please visit Alaris Services and Support.
For available options, please refer to Smart Touch Technology.
Warranty information is provided in Appendix B of the User's Guide.
See the following listing of error codes and remedies. When an error occurs, the red indicator blinks and a number displays in the function window.
For more information, refer to the User's Guide.
Verify that the USB cable is seated into a USB port on the computer and on the scanner.
To improve the image quality, clean the scanner. See the procedures in the Maintenance section of the User's Guide.
A recommended cleaning sequence includes vacuuming the scanner transport, cleaning the residue from the feed module tires, separation roller tires and drive rollers and cleaning the imaging guides.
Use the chart below as a guide to how frequently you should clean your scanner.
After installing PRESTO! BIZCARD software onto a system running WINDOWS 8, the following message appears either during the installation or when the software is first launched after installation completes:
".NET Framework version 2.0 or above was not detected. Some of the sync functions might not work properly."