i5250 Scanner FAQs

Below are the frequently asked question for product i5250 Scanner.
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Installing

Using

Troubleshooting

  • What do I do if my scanner is running slowly?
      • Your host PC may not meet the minimum requirements for the scanner. See Appendix A, Specifications, in the User’s Guide.
      • Some image processing functions can reduce scanner speed.
      • Your resolution (dpi) for image output may be too high.
      • Your compression setting may be too low.
      • Your anti-virus software may be scanning all TIFF or JPEG files.
      • Check that you are scanning to a local drive.
  • What do I do if my scanner is running slowly?
      • Your host PC may not meet the minimum requirements for the scanner. See Appendix A, Specifications, in the User’s Guide.
      • Some image processing functions can reduce scanner speed.
      • Your resolution (dpi) for image output may be too high.
      • Your compression setting may be too low.
      • Your anti-virus software may be scanning all TIFF or JPEG files.
      • Check that you are scanning to a local drive.
  • What do I do if my scanner is running slowly?
      • Your host PC may not meet the minimum requirements for the scanner. See Appendix A, Specifications, in the User’s Guide.
      • Some image processing functions can reduce scanner speed.
      • Your resolution (dpi) for image output may be too high.
      • Your compression setting may be too low.
      • Your anti-virus software may be scanning all TIFF or JPEG files.
      • Check that you are scanning to a local drive.
  • What do the error codes mean and how do I resolve them?
    • See the following listing of error codes and remedies. When an error occurs, the red indicator blinks and a number displays in the function window.

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      For more information, refer to the User's Guide.

  • What should I do if my computer does not  recognize my scanner?
    • Verify that the USB cable is seated into a USB port on the computer and on the scanner.

Maintaining