Smart Touch functionality from Kodak Alaris FAQs

Right click on the scanner symbol (usually located in the system tray on the bottom right side of the monitor.) You will see a selection similar to the following:

Select Configure… to open the adjustment page. A variety of settings are available for adjustment. Please see User's Guide for details on each setting.

1. Close Smart Touch: Click the Smart Touch icon > Exit
2. Change File and Folder Options to 'Show hidden files and folders'
3. Browse to the user folder that contains the Smart Touch configuration:
   1. (Vista, Win 7, 8, 10): C:\Users\[User Name]\AppData\Local\Smart Touch\[Scanner Model].
   2. Delete the Settings and UserData folders.
   3. (XP Pro): C:\Documents and Settings\[User Name]\Local Settings\Application Data\Smart Touch\[Scanner Model]. Delete the Settings and UserData folders.
4. Launch Smart Touch again from:
   1. Start > All Programs > Kodak > Document Imaging > [Scanner Model] > Smart Touch
5. Verify that the default button shortcuts are now restored and are not missing or corrupted.

Run the scanner with the Scan Validation Tool: Start > All Programs > Kodak > Document Imaging > Scan Validation Tool

Note: For some models (i920, i940) the Scan Validation Tool does not have a start menu shortcut. Browse to C:\Program Files\Kodak\Document Imaging. Run ScanValidation.exe.

Insert a page into the scanner. Click the Scan All button. If the driver is working and the scanner connected, the scan will work. If scanning does not work with the Scan Validation Tool, or there is an error, the problem is not the Smart Touch Application. See the scanner User Guide for troubleshooting steps.

It is very important to install Smart Touch as an Administrator. Windows need certain permissions for file access that is not provided when installing as a standard or domain user.

Windows XP Pro: Log on to the system as an administrator. Double click the Smart Touch installer.

Windows Vista, 7, 8: Log on to the system as an administrator. Right Click the Smart Touch installer and select 'Run As Administrator. Accept the default settings.