Below are the frequently asked question for product i2420 Scanner.
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For information on how to contact Alaris support, please visit Alaris Services and Support.
For available options, please refer to Smart Touch Technology.
For information about using Scanner Validation Tool, please click here
Warranty Information is provided in Appendix B of the User's Guide.
Following is a listing of the error codes that may be displayed in the Function window. When an error occurs, the red indicator will blink and a number is displayed in the Function window.
For more information please refer to the Section 5, User Guide
Verify that the USB cable is seated into a USB port on the computer and on the scanner.
Please clean the scanner. See the procedures in Section 4, Maintenance of the User Guide.
After installing PRESTO! BIZCARD software onto a system running WINDOWS 8, the following message appears either during the installation or when the software is first launched after installation completes:
".NET Framework version 2.0 or above was not detected. Some of the sync functions might not work properly."