Below are the frequently asked questions for the i2620 Scanner.
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Refer to the User's Guide for Smart Touch for information about using this software.
WINDOWS 10 support is available. You can download the WINDOWS Driver from the i2x20 Driver page.
For information on how to contact Alaris support, please visit Alaris Services and Support.
For information about using Scan Validation Tool, please click here
Warranty Information is provided in Appendix B of the User's Guide.
Following is a listing of the error codes that may be displayed in the Function window. When an error occurs, the red indicator will blink and a number is displayed in the Function window.
For more information please refer to the Section 5, User Guide
Verify that the USB cable is seated into a USB port on the computer and on the scanner.
Please clean the scanner. See the procedures in Section 4, Maintenance of the User Guide.
For information about available materials, see the Supplies and Consumables Catalog for KODAK Scanners
After installing PRESTO! BIZCARD software onto a system running WINDOWS 8, the following message appears either during the installation or when the software is first launched after installation completes:
".NET Framework version 2.0 or above was not detected. Some of the sync functions might not work properly."