Below are the frequently asked questions for the S3120 Max Scanner.
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One security feature of the S2085f/S3000 Series Scanners is the symmetric encryption of the data encoded in the barcode of the EasySetup sheets. We have taken steps to ensure that the setup data that is encoded in this barcode cannot be extracted.
The S2085f/S3000 Scanners include a “Single User Mode” that will allow only one host PC to access a scanner over a network connection. If the scanner is set up for Single User Mode, the first PC to connect with the S2000w scanner over a network becomes the single “network owner” of the scanner. From that point on, network ownership of the scanner cannot be cleared or charged without resetting the scanner to factory defaults which requires physical access to the scanner.
Please refer to the installation steps from Chapter 2 of the User Guide to complete the install
For information on how to contact Alaris support, please visit Alaris Services and Support.
Please view our S2085f / S3000 Scanner Troubleshooting Guide for assistance.
This error occurs when attempting to scan over the network with the scanner in Single User Mode. The scanner must be in multi-user mode to allow for successful network-based scans.
To enable multi user scan mode - on the operator control panel:
1. Select the three lines in the green circle at the top right.
2. Select “sharing mode”
3. Select “Multiple User Mode”
4. Restart the scanner and the scanning application.
For information about available materials, see the Supplies and Consumables Catalog for KODAK Scanners