Info Input Solution FAQs

Another security feature of the S2000 Series Scanners is the encryption of the data encoded in the barcode of the EasySetup sheets. We have taken steps to ensure that the setup data that is encoded in this barcode cannot be extracted

The s2000w Scanners include a “Single User Mode” that will allow only one host PC to access a scanner over a network connection. If the scanner is set up for Single User Mode, the first PC to connect with the S2000w scanner over a network becomes the single “network owner” of the scanner. From that point on, network ownership of the scanner cannot be cleared or charged without resetting the scanner to factory defaults which requires physical access to the scanner.

When communicating with the scanner using TWAIN/ISIS/WIA drivers, the S2000w Scanners do not apply additional encryption beyond that which is provided by the host PC. The Alaris network scanners support several wireless standard encryption protocols (WEP/WPA/WPA2 personal) and two enterprise level protocols (MSCHAPv2/EAP-TLS) that require certificates.

When communicating with the scanner using the RESTful API (web) interface, scans are encrypted via wired and wireless protocol during transport using SSL encryption via the HTTPS protocol.

When communicating with the scanner via the traditional TWAIN/ISIS/WIA drivers the S2000w Series scanners do not apply addition encryption beyond that which is provided by the host PC that is being used. The Alaris network scanners support several wireless standard encryption protocols (WEP/WPA/WPA2 personal) as well as two enterprise level protocols (MSCHAPv2/EAP-TLS) that require certificates. 

When communicating with the scanner via the RESTful API interface, scans are additionally encrypted via wired and wireless protocol during transport using SSL encryption via the HTTPS protocol. 

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For Information on how to contact Kodak Alaris Support, please click here.

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Installation instructions are provided in the order confirmation. Additional details are provided in the Administrator's Guide.

Update instructions are available in the Administrator's Guide.

To purchase a service offering, please check the How to Buy page or contact Kodak Alaris Sales for more Information.

With KODAK Info Input Solution you can:

• Easily embed Info Input within existing business applications to complete transactions faster.
• Support distributed and centralized scanning directly from your browser.
• Capture documents with your smartphone or tablet, then upload information to the Info Input application server through a secure connection.

This error occurs when attempting to scan over the network with the scanner in Single User Mode. The scanner must be in multi-user mode to allow for successful network-based scans.

To enable multi user scan mode - on the operator control panel:

1. Select the three lines in the green circle at the top right.

2. Select “sharing mode”

3. Select “Multiple User Mode”

4. Restart the scanner and the scanning application.