Below are frequently asked questions for all our products.
For more specific questions, select your product by typing the name in the field below.
Below are the frequently asked questions for the Scanner i3500.
Select another product by typing the name in the field below.
For detailed instructions on how to install a scanner, please refer to Section 2 of the User's Guide .
For information on how to contact Alaris support, please visit Alaris Services and Support.
Warranty Information is provided in Appendix B of the User's Guide.
Following is a listing of the error codes that may be displayed in the Function window. When an error occurs, the red indicator will blink and a number is displayed in the Function window.
For more information please refer to the Section 6, User Guide
Verify that the USB cable is seated into a USB port on the computer and on the scanner.
Please clean the scanner. See the procedures in Section 5, Maintenance of the User Guide.
In the US, call 1-800-431-7278 and order part #5K3045.
In other countries, please call your regional contact for consumables.
For information about available materials, see the Supplies and Consumables Catalog for KODAK Scanners
After installing PRESTO! BIZCARD software onto a system running WINDOWS 8, the following message appears either during the installation or when the software is first launched after installation completes:
".NET Framework version 2.0 or above was not detected. Some of the sync functions might not work properly."
Kodak Alaris est l'un des principaux fournisseurs de solutions de capture d'informations et de traitement intelligent des documents qui simplifient les processus métiers. Notre mission est de donner un sens à l'information grâce à des solutions intelligentes et connectées qui s'appuient sur des décennies d'innovation dans le domaine de l'image. Nos logiciels, scanners et services professionnels primés sont disponibles dans le monde entier et par l'intermédiaire de notre réseau de partenaires.
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