i1190WN Scanner FAQs

1. Check OS Compatibility
2. Minimum system requirements are met (see User’s Guide)
3. Understand how you and other users want to connect to the scanner
4. Router SSID, passwords, etc.

Yes, they are compatible and provided a USB cable in the box.

Refer to the User's Guide for Smart Touch for information about using this software.

Yes; however, when you use “https,” you will receive a warning that your connection is not private, or that the certificate provided by the website was not issued by a trusted certificate authority. (This error can occur because Alaris cannot provide certificates for individual, isolated ad hoc connections for each scanner.)

We recommend that you accept the warning to continue to the website. Data encryption will be provided on your local network.

In this scenario, when you start to configure your scanner and reach to the point when you select “Use Scanner” and the next page that is displayed is as follows: Select “Use Previously Configured Network”

The next page will ask for an IP address; Press ‘i’ button on the scanner and note the Wireless / Wired IP address. And write down this IP address in the Text box in the installation tool. And click Next.

This will direct you to the Scanner’s webpage. You can make this IP address static by clicking on the “Use the following IP address” radio button.

Fill in the information and save the settings and this will make you scanner’s IP address static. Go back to the installation tool and finish the configuration.

→A PC is not required to setup or use the scanner. (Hit the ‘i’ button)
→An EasySetup page can be used to setup the scanner
→You can configure your i11xxWN scanner from a mobile device browser

You may be able to obtain these settings by following these steps:

1. Click the Start button, then search for and open “View Network Connections.”
   
2. Right-click your wireless network connection, then select Status. The SSID will display in the Connection section of the Status Screen.
   
   
   
   
3. Click the “Wireless Properties” button, then select the Security tab. The Security and Encryption types will display.
   
   
4. Click the “Show characters” check box to view the security key/password.
   
   

For information on how to contact Kodak Alaris support, please visit Kodak Alaris Services and Support.

Wait for current scanning job to finish, or cancel the current user’s session by pressing the X button on the scanner

Two ways to factory reset

1. Using the reset button on the back of the scanner
Turn off the scanner by pressing the power button. Press and hold the reset button at the back of the scanner and press the power button. Continue holding the reset button until the scanner completely powers on and the Operator Control Panel (OCP) displays “Configuration Reset to default.” This will reset all the settings to the factory default

2. Using EasySetup page
→ Create an EasySetup sheet with the factory default setting and it can be used whenever you want the scanner to reset with factory defaults.
→ To use the EasySetup sheet just press and hold the ‘i’ button on the scanner until the OCP displays “Scanner in use by EasySetup.” Place the EasySetup sheet in the input tray and press the scan button. Once the scanning is done, the OCP will display “EasySetup Successful”

OCP → Operator Control Panel

If you are using Smart Touch it will allow you to select many destinations and file types for the storage of your scanned documents.

If you are using a third party application which supports TWAIN and ISIS drivers, then you will be able to save into different file formats.

For information on how to change the connectivity of the scanner, refer to Videos.

Power On the scanner. Press the ‘i’ button to note the scanner’s Wireless directly (ad hoc) SSID. Download the mobile app of the scanner for Apple iOS and Android devices. Connect your mobile app to the scanner’s SSID network and scan. If any encryption is enabled on the ad hoc network, then the Security Key will be required to connect the mobile device to scanner. No other steps required other than to load the app.

EasySetup is a process that generates a secure barcode of the network and device settings that can be configured on the scanner. This secure barcode sheet when scanned on a scanner will automatically set the scanner to the same settings. Refer to the User’s Guide for more information. This can be created from: www.kodakalaris.com/go/EasySetup.

Documents are shared in PDF format for compatibility with many applications.

The range of the scanner’s Wireless Network Card can vary based on the work environment and obstructions. Even the use of a microwave can cause a momentary drop of signal quality. 75ft./25m is the maximum range of the scanner’s inbuilt Wireless Network Card.

When the user presses ‘i’ button on the scanner’s OCP it displays information like:

1. SSID
2. Wireless IP Address / Wired IP Address (Whichever may be the case)
3. Firmware Version
4. Subnet Mask
5. MAC Address

It is also used when you want to scan an EasySetup page.

This is a Kodak Alaris application to test connectivity and gather diagnostic information.

EasySetup pages can be stored at any location as per user’s choice. The path that opens up will be your browser’s default Downloads folder.

Go to Start → All Programs → Kodak → Document Imaging → i11xxWN → Setup and Connect Scanner.

Run the Setup and Connect Scanner and follow the steps as per the wizard.

You can change the connection modes like Wired Ethernet, Wireless network and Wireless directly (ad hoc) from the scanner’s webpage (IP address to which the scanner is configured).

On Scanner:

Press the ‘i’ button on the scanner and press the down arrow until you see the Firmware version installed on the scanner.

On PC/Laptop:

Login into the scanner’s webpage and click on the ‘Status’ tab. It will display all the settings that are currently selected for the scanner including firmware version.

For the software version open Control Panel → Program and Features. KODAK i11xxWN Scanners

• Go to Start → All Programs → Kodak → Document Imaging → i11xxWN → SVT Diagnostics (For 32 bit)
• Go to Start → All Programs → Kodak → Document Imaging → i11xxWN → SVT Diagnostics (64 bit) (For 64 bit); after installation of the drivers

• WINDOWS 7 (32-bit and 64-bit) with SP1
• WINDOWS 8 and 8.1 (32-bit and 64-bit)
• WINDOWS 10 (32-bit and 64-bit)
• WINDOWS 2008 Server R2 x64 Edition
• WINDOWS 2012 Server R2 x64 Edition

If the scanner was configured with an IP address that is DHCP. There is a possibility of the DHCP address getting changed over time. To avoid this scenario, you can make the IP address static or create a DHCP reservation.

The scanner is designed in such a way, when a user is accessing it through USB the scan button is not required as it is dedicated to just one user.

When using it in Wireless / Ethernet mode, the scanner can be shared among multiple users. So a session has to be locked when it’s used by an individual user. This feature enables you to confirm who the user is that holds the scanner locked before putting the document into the scanner. The scanner will display the ID of the user who has locked the scanner.

When Hosts initialize which have installed TWAIN drivers configured to use a i1100WN scanner the scanner will be locked a number of times as the Host boots and that application gathers data. This will take a few lock sessions per host. So if a number of Hosts sharing a scanner are rebooted etc. this behavior can be observed on the scanners OCP and that is normal.

Some web browsers may not display the EasySetup document, but would enable you to save the PDF to your system. Check and see if pop up blockers are enabled (turned on) in the settings for your browser. If they are enabled (ON) then disable them (turn OFF).

If an exclamation mark is displayed over the Wireless icon, wait at least 1-2 minutes.

• If the exclamation mark is red, the Wireless Network currently cannot be associated for any number of reasons (e.g., incorrect SSID, incorrect security key, unsupported encryption type, not ready, etc.). SSID and Security Key are case dependent.
• If the exclamation mark is yellow, an IP address has not been assigned due to a slow or improperly configured router.

The scanner will automatically wake up if you initiate a scan from PC or Mobile device.

To wake up the scanner from sleep mode press any button on the scanner’s front panel or insert a paper in the input tray.

The DNS does not resolve the name across subnets. You can use a DHCP reservation to avoid this issue.

Wait – few minutes based on the environment wait time can be extended.
Recheck PC network selection. This can change based on PC network priority settings.

The settings entered for the wireless network may be invalid, the wireless directly (ad hoc) (router) settings may have changed or the scanner is no longer in range of the access point (router). First move the scanner closer to the wireless directly (ad hoc) (router) to see if a connection is established. If this is unsuccessful reset the scanner to defaults (for more information refer to, “how do I reset to factory defaults?” FAQ) then refer to the Setting Up and Connecting Your Scanner section of the User’s Guide.

• Obstructions
• Router
• Distance
• How is your wireless network configured?

Wireless connectivity is for multiple users and USB is for a single dedicated user. When the scanner is connected via USB it turns off the discovery of wireless network and disables the wired network, but it can still function in Wireless directly (ad hoc) mode. Mobile devices will still work wirelessly as long as the wireless switch is ‘On’.

Disconnecting the USB cable or powering down your PC will re-enable the wired network or discovery on your wireless network connection.

1. Verify that the Host PC / mobile device is connected to the same wired network that you want to connect to.
2. Recommendations to prevent connection issues:
   • Move the scanner, computer, and access point (router) so they are in close proximity.
   • Check the Wired IP address that is assigned to the scanner when you connect the Ethernet cable. If the Wired IP address is not static or you do not use a DHCP reservation, the IP address can change (and your scanner won’t be connected).

1. Recommendations to prevent connection problems:
   • Move the scanner, computer, and access point (router) so they are in close proximity.
   • Move devices that can cause interference (microwaves or cordless telephones) away from the scanner, computer, and access point (router).
2. Check with the access point (router) manufacturer for updates or configuration changes that could help improve the connection.
3. The Host Wireless Network is disabled if a USB cable is connected to the scanner. An ad hoc network will be available for mobile devices.
4. Verify that the SSID you are trying to connect to is correct.
5. Verify that the Security Key and encryption type selected for the scanner are the same as those of your network router.
6. If you use the wireless option, check the distance between the scanner and the router.

• When an S2000 scanner is connected via a network connection, it will not display in the Device Manager > Imaging devices.
• An S2000 Scanner is only available in Device Manager > Imaging devices when it is connected via USB.

The latest updates are available on the product webpage.

www.kodakalaris.com/go/i1150WNsupport or
www.kodakalaris.com/go/i1190WNsupport

Remove Staple pins, clips or any other accessories that can be used to attach papers.

For information about available materials, see the Supplies and Consumables Catalog for KODAK Scanners