Below are the frequently asked question for product Scan Station 710.
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For information about installing the application, see Chapter 3 of the Administrator’s Guide.
The Scanner Administration application used with the Scan Station requires the Host computer to have one of the following Operating Systems and MICROSOFT .Net 4.0 Framework installed (this program will be automatically installed if not detected).
You must have administrative rights to install the application on the Host computer.
Job settings are modified using the Scanner Administration Application. After a Job has been defined and the configuration has been uploaded to the Scan Station, only the Jobs screen will display on the Scan Station (the normal user interface will not display)
You can access the manual mode after you remove all entries for Jobs in the configuration file (using the Scanner Administration Application). Or, you can also access the manual mode after inserting a USB drive that contains the configuration file (kss.xml). The configuration file can be exported from the Scanner Administration Application and must be named “kss.xml”. This file must also be located at the root (top) level of the USB drive.
You do not need a computer to use the Scan Station; however, you need a computer to create a configuration file, and to install and use the Scanner Administration application. There are two methods for configuring the Scan Station:
Yes, the Scan Station 700 series has four USB ports and one Ethernet port. The USB ports are used for storing files to a thumb drive, accessing administrator settings, configuring the Scan Station, and connecting a USB Keyboard.
There are two ways to find this information:
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For information about configuring device settings, see Chapter 4 of the Administrator’s Guide.
For information about configuring the scan settings, see Chapter 5 of the Administrator’s Guide.
For information about creating jobs, see Chapter 8 of the Administrator’s Guide.
You may be asked by service personnel to provide log files to help diagnose an issue. You can send log files as an attachment to an email.
There are two ways to obtain log files:
Using the Scanner Administration application:
Using a USB drive:
You can use the microphone to create voice annotations that you can send via email as an attachment. You can also send a separate voice annotation file to any destination except a printer.
For information about accessories, click here. Select the Related Products tab, then Accessories.
Groups are a collection of network users whose names can be extracted from the Active Directory Server. You can create a group from an existing Active Directory Server group, and you can add users from the Active Directory Server to your group. For information about configuring and managing groups, see Chapter 8 of the Administrator’s Guide.
The Destinations screen lets you create destinations for email, network, printer, FTP, email to fax, SharePoint, and Kofax Front Office Server. For information about creating destinations, see Chapter 7 of the Administrator’s Guide.
• The Jobs mode lets you set up a combination of predefined scan settings, destinations, and groups of users. A job displays as a button on the Scan Station user interface and provides one-touch scanning. After you set up a Job (or Jobs), only the Job button(s) display on the Scan Station.
The Scanner Administration application lets you create configuration files, and communicates with Scan Station devices on the network; this application minimizes the need for individual access to multiple Scan Stations. You need to install the Scanner Administration application on the host computer to set up and work with the Scan Station. The following tabs are available in the application:
The Scan Station supports the following languages: English, French, Italian, German, Spanish-International, Portuguese-Brazilian, Dutch, Czech, Russian, Turkish, Polish, Greek, Romanian, Hungarian, Japanese, Korean, Chinese-Simplified, and Chinese-Traditional.
Follow these steps:
Follow these steps:
1. Wipe the upper and lower imaging area using a Staticide wipe. Be careful not to scratch the imaging area when cleaning.
IMPORTANT: Staticide wipes contain isopropanol which can cause eye irritation and dry skin. Wash your hands with soap and water after performing maintenance procedures. Refer to the MSDS for more information.
2. Wipe the upper and lower imaging area again using the reusable optics cleaner pad to remove any streaks.
3. When finished, close the Scan Station cover with both hands
1. Open the Scan Station cover.
2. With a roller cleaning pad, wipe the feed rollers from side to side. Rotate the feed rollers to clean the entire surface.
IMPORTANT: The roller cleaning pad contains sodium lauryl ether sulfate which can cause eye irritation. Wash your hands with soap and water after performing maintenance procedures. Refer to the MSDS (Material Safety Data Sheet) for more information.
3. Dry the rollers with a lint-free cloth.
For information about consumables, click here.
NOTE: The paper present sensor is located to the left of the feed module. Be careful not to damage the paper present sensor when removing or cleaning around the feed module.
1. Pull against the raised edge of the feed module cover and lift it up and out of position.
2. Rotate the feed module forward and push it to the left to lift it out of position.
• If you are replacing the feed module, insert the new feed module by aligning the pins and pushing it toward the left to fit it into position. Be sure the gears are aligned and it snaps into place, then go to Step 8.
• If you are replacing the tires, continue with Step 3.
3. Remove one core assembly by lifting up and out of position.
4. Remove each tire by sliding the tire off the core.
5. Install each new tire by gently pulling it over the core. IMPORTANT:Do not overstretch the tire; it may tear.
6. Replace the core assembly in the feed module. You may need to slide the shaft to the right or left so the core fits properly within the feed module housing.
7. Repeat the replacement procedure outlined above for the other core assembly.
8. Reinstall the feed module by aligning the pins and pushing it toward the left to fit it into position.
9. Reinstall the feed module cover by aligning the tabs in the slots and pushing the feed module cover down until it snaps into place.
1. Remove the separation module from the Scan Station by following the steps previously described in “Replacing the separation module and tires”.
2. Hold the separation module in both hands and locate the two tabs which protrude slightly from the back of the separation module.
3. Push down on the tabs until the pre-separation pad protrudes slightly from the front of the separation module.
4. Grasp the pre-separation pad and pull it out of the separation module.
5. Discard the worn pre-separation pad.
6. Align the side tabs of a new pre-separation pad with the slots on the separation module.
7. Push the pre-separation pad firmly in the slots until the preseparation pad flap rests lightly against the separation module tires.
8. Reinstall the separation module by aligning the tabs with the slots and snapping it into position.
For information about preventing paper jams, see Chapter 11 and 12 of the Administrator’s Guide.